|Thank you so much for quickly taking care of my computer situation last week. Having my computer take a vacation last week left me distraught because I was having the biggest sale of the year in two days. Not knowing exactly how it could be fixed and still work with my consignment software made me anxious. Well, everything is just fine and back to normal and I really appreciate your effort!
Computers are intimidating and knowing I have a person that I can trust makes me feel so much better. After my husband got work done on his computer (another hard drive situation I think), he was impressed with the turn around time and cost. What a relief to know I can count on you. I will definitely send business your way as often as I can!
Moms 'n Tots
Dick and I just wanted to thank you and your team at Computer SOS for the incredible response time in the repair of the computer for our digital plate maker. Not only is that machine critical to our operation here at Insty-Prints, but Dick is on his way out for a 3-day trip so the timing of this mishap couldn't have been worse. He called early this morning, dropped it off and you had it fixed in only 90 minutes! That was fast and we are extremely grateful!!
Thanks again for the great service..... Joyce
Joyce DeLong, Owner
3959 Union Road (at George Urban Blvd.)
Cheektowaga, New York 14225
|Subj: LETTER OF RECOMMENDATION FOR COMPUTER SOS
To Whom It May Concern:
I have frequently engaged the services of Computer SOS for almost six years. During a time when I owned a consulting practice I recommended Tim Stives and his company to several clients. Several of my clients had service/equipment issues but the majority of them needed the services of an applications and web design company that could work closely with them to create the perfect site for their businesses. These clients ranged in services from a national construction firm, to an international office accessory manufacturer, to small business clients. All of my clients were impressed by the hands-on approach Tim demonstrated. He treated each client as if they were the only customer he was servicing when he provided services to them. I currently have included Computer SOS in several multi million dollar projects I am involved with. Most of these opportunities will evolve around extremely detailed web sites and search engine projects that I know I can only trust Computer SOS with. Tim tailors a solution that is the perfect fit for each situation versus the cookie cutter approach that most design firms provide. Nothing is worse than a relationship with a design/solutions company that doesn't commit to a timeline and produce in a cost effective manner. Tim and the staff of Computer SOS have never exceeded any proposals I have commissioned with them.
William Dale Koehler
|University at Buffalo
To Whom it may concern,
I have partnered with Tim Stives and Computer SOS for the past three years on a variety of projects. During that time I have found both Tim and his organization to be exceptional in terms of expertise, creativity and service. Our office, Special Events/University at Buffalo, handles 40+ major academic conferences a year ranging from simple high speed nametag generation to extremely complex web based registration programs. In an effort to evolve our service capabilities, we turned to ComputerSOS to develop high end software to assist us with conference management and registration. Many of our events are logistically difficult and labor intensive to say the least. This product allowed us to perform our tasks faster and cheaper, reducing labor costs and increasing our profit margin. The diversity of our programs required continual changes in the original plan and all had oppressively short deadlines for implementation. The entire team at ComputerSOS from the receptionist to the software developers continually performed their duties above and beyond expectations. During each segment of our software design and development we were greeted with a smile, a willingness to answer questions and most importantly solutions. Each individual challenge was met in a timely fashion with a highly professional demeanor. I can honestly say that we would not have been able to bring many of our conferences to a successful conclusion without their assistance. In addition, our staff was always treated like we were part of the ComputerSOS family. I have been in the meeting planning industry for over 15 years and have rarely experienced such high quality service and competency. Please feel free to contact me if you have additional questions (716) 645-3705 ext. 224.
Bruce Kolesnick, Associate Director
Marketing and Programs, Special Events
University at Buffalo
Computer SOS Inc. • 1505 Cleveland Drive • Buffalo • New York • 14225
Phone: 716.635.0086 • Toll Free: 866.306.2767
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